Welcome to Sorrento Residence, the website dedicated to our cozy and comfortable apartment, located in the center of Sorrento. Carefully read the following Terms and Conditions, which govern the use of the website and apartment booking. By using this site, you agree to the following Terms and Conditions.

  1. Apartment reservation
    You must be of legal age to book an apartment. By making a reservation, you agree to pay the total price of the apartment at the time of booking, based on the rates applicable at the time.
  2. Confirmation of reservation
    You will receive a confirmation of your reservation by e-mail, including information about the apartment you booked, the total price, and check-in and check-out dates. The booking confirmation constitutes a binding contract.
  3. Checkout
    Payment for the apartment reservation must be made at the time of booking by credit card. The reservation includes applicable taxes and final cleaning fees.
  4. Cancellations
    You can cancel your reservation within 30 days from the day of check in to get your deposit back. After 30 days from the day of check in, there will be no refund of the deposit.
  5. Reservationist’s responsibility
    The booker is solely responsible for the apartment during the booked period. He/she is obliged to abide by the rules of the apartment and Sorrento Residence and maintain the cleanliness and orderliness of the apartment.
  6. Responsibilities of Sorrento Residence
    Sorrento Residence is not responsible for damage or loss of products, personal property or in case of inability to use the apartment due to force majeure problems.
  7. Copyright and intellectual property rights
    The Sorrento Residence website, the Sorrento Residence brand, and the materials contained on the site are the property of Sorrento Residence. Reproduction, distribution, modification or publication of such materials without the consent of Sorrento Residence is prohibited.
  8. Applicable law and jurisdiction
    These Terms and Conditions are governed by the laws of Italy and including the use of the website, apartment booking. Any disputes will be resolved in the Court of Naples.
  9. Modification of Terms and Conditions
    Sorrento Residence reserves the right to change these Terms and Conditions at any time without notice.
  10. Privacy
    The Sorrento Residence respects the privacy of its clients. Personal information provided during the reservation process will be used only for the purpose of processing and confirming the reservation. For more information about privacy, please see our Privacy Policy.

If you have any questions or concerns about these Terms and Conditions or your reservation, please contact us. Thank you for using Sorrento Residence for your vacation.